Refund & Cancellation Policy

All deposits paid to initiate a project are non-refundable once work has commenced. Deposits secure your place in our project schedule and cover initial planning and design work.

Payments made for completed project milestones are non-refundable as they represent work already delivered and approved by the client.

If you wish to cancel a project:

• Before work begins: Full refund minus any administrative fees
• After work begins: Refund for incomplete milestones only, minus work already completed
• After project delivery: No refund applicable

In the rare event we must cancel a project, we will provide a full refund for any work not yet completed.

• Monthly services can be cancelled with 30 days written notice
• No refunds for the current billing month
• Cancellation takes effect at the end of the paid period

If you are unsatisfied with our services, please contact us at info@v2developer.com within 7 days of delivery. We will work to resolve any issues before considering refunds.

Approved refunds will be processed within 5-10 business days to the original payment method.